A digital physiotherapy instrument has the potential to save lots of greater than £1m yearly in Wales, outcomes from a pilot counsel.
The pilot of PhysioNow supported greater than 1,000 musculoskeletal sufferers throughout Cwm Taf Morgannwg and Hywel Dda well being boards entry medical care and recommendation.
Preliminary outcomes of the pilot counsel it may create greater than £1million of annual financial savings if rolled out throughout the nation, with 69% of customers feeling they acquired quicker entry to physiotherapy.
PhysioNow is a clinically led chatbot that gives distant triage and help for musculoskeletal circumstances. Sufferers utilizing the service are guided to the appropriate pathway for his or her wants, enabling them to entry the appropriate care on the proper time.
In August 2020, it was quickly launched inside NHS environments within the well being board goal areas, by Join Well being and its companions, EQL and PhysioSpace Cardiff.
Professor Andrew Walton, group government director of Join Well being, stated: “We attempt to be on the forefront of innovation and have been very lively in using digital well being to help folks throughout these difficult instances.
“Our instrument places sufferers within the driving seat, empowering them to take possession of their well being.”
Zoe Brewster, assistant head of physiotherapy, Cwm Taf Morgannwg Well being Board, added: “PhysioNow is bringing advantages to our group of physiotherapists, offering necessary details about a affected person’s situation earlier than they even set foot within the clinic and serving to us to streamline our providers and deal with these sufferers most in want.”
The four-month, undertaking commissioned by Join Well being and coordinated by Digital Well being Ecosystem Wales, was funded by the Covid-19 digital options fund to discover methods know-how may very well be utilized in response to the pandemic and sooner or later.
Work is now underway to broaden the pilot to the 887,000 folks in Wales residing with musculoskeletal circumstances.
Additional outcomes of the pilot discovered 81% of customers would suggest the service to associates, 75% stated it was straightforward to explain their signs, and one third used the service outdoors of core workplace hours at a time when it was handy for them.
Abi Phillips, head of innovation, financial system abilities and pure assets group, for the Welsh Authorities, stated: “PhysioNow is a good instance of how we will allow sufferers to entry providers from a tool when and the place they want to. Covid-19 has pushed us all to suppose in another way, and this undertaking has demonstrated the extent of influence that may be achieved in a brief timeframe.”