NHSX has launched a nationwide survey to raised perceive the usability of digital affected person information.
The survey goals to collect data on how digital affected person information (EPRs) are performing throughout the nation, together with how they’re utilized by clinicians and finish customers.
Via gaining a greater understanding of the place EPRs are performing nicely, and the place they are often improved, NHSX hopes to develop their useability and adoption all through the well being service.
NHSX has contracted US analysis organisation KLAS Analysis to conduct the survey. NHSX was contacted for touch upon the significance of usability surveys, however didn’t present one.
In 2016 Digital Well being launched its Scientific Software program Usability (CSU) survey which discovered variations within the reported usability of software program utilized by NHS employees. The survey aimed to determine the place software program was performing nicely and the place enhancements have been wanted in usability.
Greater than 1,300 clinicians supplied suggestions on the survey, with many clinicians giving the software program they use and total ranking of ‘OK’.
Dr Marcus Baw, who helped set up Digital Well being’s CSU survey, stated: “Renewed thinking about usability is to be applauded, nevertheless it’s disappointing that NHSX has chosen to not construct on previous work carried out on usability within the NHS – particularly the 2016 Scientific Software program Usability Research – and as a substitute outsourced to a US firm whose main enterprise mannequin is to cost suppliers for entry to consumer suggestions.”
The UK EPR market
The EPR market within the UK contains a mixture of US tech companies equivalent to Epic and Cerner, in addition to UK companies like System C.
Cerner has lately gained various NHS contracts, together with an EPR challenge at The Royal Free London NHS Basis Belief.
It was additionally named the ‘most popular provider’ of Epsom and St Helier College Hospitals’ £25m EPR.
Epic has additionally secured various huge contracts, together with with Man’s and St Thomas’ NHS Basis Belief which plans to go stay with a £175m EPR from the provider in April 2023.
Royal Devon and Exeter NHS Basis Belief went stay with a brand new EPR from Epic in October 2020, following on from Frimley Well being NHS Basis Belief’s £108 million contract with Epic in August 2020.
Earlier in 2020 the provider additionally gained a £181m contract to supply and EPR for Manchester College NHS Basis Belief and a £275m cope with Northern Eire.
Whereas Epic and Cerner have securing some big-billed contracts, there was motion amongst UK suppliers as nicely.
Final yr Barnsley Hospital NHS Basis Belief went stay with an digital affected person file powered by System C – changing its contract with DXC Lorenzo (now owned by Dedalus).
The primary spherical of NHSX’s survey seeks views from clinicians working in psychological well being, group well being and ambulance settings. A second wave of the survey specializing in these working in hospital settings is because of launch later this yr.
Clinicians needed to participate within the survey can achieve this here.