Oxford College Hospitals (OUH) NHS Basis Belief has partnered with software program firm DrDoctor to present all sufferers the choice to view their hospital appointment letters on-line.
Digital letters had been trialed on the belief’s dermatology service and its success has result in the service being rolled out throughout extra departments.
With the intention to profit from the service sufferers want to make sure the belief as a cell phone quantity for them.
When a letter has been ready for them, sufferers shall be despatched an textual content message to alert them that it is able to view on-line.
An NHS hyperlink within the message will direct sufferers to a DrDoctor Affected person Portal the place they’ll view and obtain letters, which may even be saved on-line for future reference. Sufferers can select to obtain all their future letters digitally if they need to take action.
David Walliker, chief digital and partnership officer on the belief, stated: “We’re very excited to see this new system rolled out throughout our complete belief.
“Other than the comfort for our sufferers of with the ability to entry their letters in digital type, there shall be a major environmental profit, which contributes enormously to our intention to turn into a sustainable organisation for the long run.”
If a letter just isn’t opened and seen, the belief will ship a textual content reminder 24 hours later. After 48 hours, if the letter has nonetheless not been seen, a paper copy shall be despatched by publish.
Sufferers may also change their thoughts and reply ‘STOP’ to the subsequent textual content message to decide out of the system.
Craig Lister, the belief’s elective entry companies and programs supervisor, added: “With digital letters, sufferers obtain their appointment data a lot faster, and this has been very reassuring for them.
“The brand new digital programs have additionally elevated effectivity, and our crew feels very constructive about supporting the Belief in its transfer in direction of paperless options.”
Oxford College Hospitals be a part of Doncaster and Bassetlaw Instructing Hospitals (DBTH) NHS Basis Belief which went reside with DrDoctor in 2019.
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